Cloud provider loadbalancer update

Incident Report for Cubeast incidents and maintenance updates

Resolved

This incident has been resolved.

Posted Nov 18, 2020 - 11:34 UTC

Monitoring

The app is back online. We'll keep monitoring the situation.

Posted Nov 18, 2020 - 11:17 UTC

Update

Cubeast is still down. We're waiting for the cloud provider to fix the issue. No ETA was provided by the cloud provider.

Posted Nov 18, 2020 - 10:51 UTC

Identified

The cloud provider we use is in the process of updating the load balancer. It's currently uncertain how much time it'll take.

Posted Nov 18, 2020 - 10:22 UTC

This incident affected: Frontend application and Api.